1Can we stop for the lunch or break along the way?
Yes, we are quite happy to stop along the way at no extra charge. If you require longer stop (for example you might wish explore Brno for a few hours) we will charge waiting fee.
2We wish to book a transfer from Bratislava to Prague. I can see your company is based in Prague. Can you provide such a transfer?
Yes, we provide transfers between both cities (in both directions). But if you are booking a transfer which does not originate in Prague, the transfer (or at least a deposit) must be paid in advance.
3Will my driver speak English?
Yes, all our drivers speak English as well as the native Czech language and sometimes additional languages too. They're happy to discuss local culture with you, provide useful local knowledge about places of interest, and answer any questions you may have.
4We are group of four people and have a lot of luggage. Will they fit into a sedan vehicle?
If you let us know in advance we will send a spacious minivan instead of a sedan vehicle. The price will not be increased (you will only pay the sedan price).
5We are looking for the most economical way to travel between Prague and Bratislava. Are your transfers cheaper compared to travel by train or bus?
It depends on the number of passengers travelling. If four persons are travelling then the price is about the same travelling by bus or train. Generally for larger groups it might be cheaper travelling by private transfer.
6What are the advantages of using your transfers compared to the travelling by train or bus?
Our transfers are provided with new and comfortable vehicles, and the travel time is slightly shorter. There are no other stops on the way unless you ask us to do so (for lunch etc). If you travel by train or bus you will also have to add costs for getting to and from the station, whereas our transfers are door-to-door.
7What is the fastest means of travel between Prague and Bratislava?
Private transfers are the quickest way of getting from Prague to Bratislava.
8We are travelling with our small baby. Are baby seats obligatory?
Yes, by law baby seats are required. For your baby’s safety, we will provide them free of charge.
9Can your driver recommend us some nice place for a lunch/dinner on the way?
Yes, our driver will gladly help you with that or any other questions you might have.
10What vehicles do you use for intercity transfers?
For up to four passengers, we use either a sedan car (comparable to a Volkswagen Passat/Škoda Superb), or a van (comparable to Volkswagen Transporter/Mercedes Vito). We use also a van for groups of up to eight passengers. For larger groups, we can either use a combination of vehicles or larger minibuses (like a Mercedes Sprinter). Depending on availability, you may be upgraded to a better class free of charge for better comfort. The maximum age of cars is five years, but on average our fleet is two years old. If you require a particular model, please provide a note during the booking process and we will do our best to meet your expectations. For more details, please check our fleet section for available cars; we use only those brands which are listed in that section.
11We are a group of 60 people requiring a transfer from Prague to Bratislava. Can we rent a coach with your driver for that journey?
Certainly – please contact us for an exact price quote.
12We are very interested in your services but prices are too high for us. Can you give us a discount?
Unfortunately we are not able provide discounts. We believe that our prices are already very competitive. The only exception when we would be able to provide discounts is for travel agents, and this would be based on regular cooperation and subject to a minimum number of bookings. Please contact us.
13Are your prices also valid for transfers between Prague and Bratislava Airport (Milan Rastislav Stefanik Airport)?
Yes, quoted prices are valid for these destinations as well.
14What vehicle should I choose?
If you travel to Europe in a group of three to six passengers for longer, and are obviously planning to have more luggage, we recommend booking our minivan. For groups of up to two passengers with big bags or three passengers with mid-size bags, a sedan car will be a better option as you will benefit from a more comfortable ride. If you are unsure which vehicle will be the best choice, please do contact us with your details and our support team will give their best suggestions.