It’s as easy as pie…
Arriving at The Main Train Station (Praha hlavní nádraží)
Once you arrive at the Main Train Station, you will see our driver waiting at the train station hall, just next to the Burger King restaurant, holding a card with our company logo and your name printed. Once you get from the platform to the arrival hall, you must pass Burger King; it is easy to find. In case of a train delay or other unforeseeable circumstances, we will wait for passengers and check the online arrival status. If you arrive sooner or later, we do not charge any additional fees.
In the unlikely event that you can't see our driver or you experience other problems, please don't hesitate to call our toll-free helpline for immediate assistance. We are here to help you.
Arriving at The Holešovice Station (Nádraží Holešovice)
If you arrive at the Holešovice Train Station, our driver will wait at the platform (the one your train arrives at), holding a card with our company logo and your name printed on it. In case of a train delay or other unforeseeable circumstances, we wait for passengers and check online the status of their arrival. If you arrive sooner or later, we do not charge any additional fees.
In the unlikely event if you can't see our driver or you experience other problems you can call our toll free helpline for assistance.
